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Focus on your Patients, we'll handle the rest!
We are pleased to announce a service for your office to provide virtual call and contact center to improve your patient service rating and quality.
With our services, you can expect savings of up to 65%!
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We have a medical call answering service that is patient-centered, also employing registered nurses with clinical expertise to answer incoming calls and provide answers.
Estimated Time to Speak with an Agent is...NOW!
With a proven track record across numerous states, Care Connect 1 is a trusted partner in the medical field. Our skilled team excels in managing patient appointments, verifying insurance details, organizing medical records, handling billing processes, and safeguarding your data with advanced cybersecurity measures and strict adherence to HIPAA regulations. Our approach is designed to maximize revenue while minimizing patient disputes and operational disruptions.
Transforming Healthcare Operations with Innovative Solutions
Patient Care Coordination
Our team assists with general inquiries, appointment scheduling, and coordination of patient information while maintaining confidentiality and compliance with legal requirements
Insurance Eligibility
and Benefits
Verification
We verify patient insurance prior to visits, determine coverage details, and set proper expectations regarding out-of-pocket costs.
Authorization and
Referrals
Our services include processing authorizations and referrals, preparing necessary documents, and preventing billing issues.
Call Center Services
We offer 24/7 patient and staff communication support, reducing costs and the hassle of handling calls.
Revenue Cycle Management
& Billing Support
We provide end-to-end oversight of the financial process - from patient registration to final payment - ensuring timely reimbursements, reduced claim denials, and improved financial performance for healthcare providers.
Trusted Partners
WHY CHOOSE US?
1
SPECIALIZED HEALTHCARE FOCUS
We understand the unique needs of urgent care, dental, and medical clinics - and tailor our services accordingly.
2
END-TO-END SOLUTIONS
From lead generation to patient coordination, billing support to back-office workflows - we provide seamless, done-for-you systems that keep your clinic running smoothly.
3
REGULATORY COMPLIANCE FIRST
Our processes are fully aligned with HIPAA, CMS, and local healthcare standards - ensuring privacy, security, and piece of mind.
4
EFFICIENCY THAT SCALES
With automation, proven workflows, we boost operational efficiency while reducing costs and complexity.
